Refund & Cancellation Policy
Crunchy Bite Chicken aims to deliver hot, fresh meals every time. Please review our refund policy below:
Order Cancellations
Orders can be cancelled within 5 minutes of placement. Call 613-432-3334 immediately to cancel.
Refunds
- Incorrect or missing items: Full refund or replacement available within 1 hour of delivery/pickup.
- Food quality complaints: Refunds assessed case-by-case, photo evidence may be requested.
Non-refundable Items
Orders that are partially or fully consumed are not eligible for refund unless there is a proven issue with quality or preparation.
To request a refund, email contact@crunchyfood.ca with your order number.